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We accept all major credit and debit cards including Visa, Delta, MasterCard, Maestro, Electron, JCB, American Express and PayPal. We use a secure transaction processing system provided by SagePay or PayPal. You can place your order by credit or debit card, either online or over the telephone. Payment via cheque, BACs or Proforma Invoice can be selected when checking out. Payment will be required prior to your order being dispatched.

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Spread the cost with PayPal Credit, a simple and flexible credit line that sits alongside your PayPal account. There's no lengthy application to fill out, just answer some quick questions, review and accept the terms and get a decision in seconds. Choose Paypal Credit during checkout.

Pay Securely

We take the issue of security very seriously and have taken every step possible to protect you. Every on-line transaction made is processed using SSL (Secure Socket Layer) encryption via SagePay or PayPal.

This method is industry standard and ensures that information sent from your web browser is scrambled whilst in transit and decoded when it arrives on our server.

In addition to this our servers are protected behind a highly secure firewall and the computer used to handle the card services is in no way accessible from the internet.

For further information please call us on 0800 783 2328. A member of our team will be more than happy to assist and deal with your enquiry.

 

   

Free Delivery
Free Delivery

At eSafes we are very proud to offer free delivery on every product you find on our site. All delivery charges included on this website are for within mainland UK only.

When choosing your delivery please note that the free delivery option can vary from brand to brand. Some manufacturers offer free delivery and installation whereas others offer free curbside pallet drop off delivery. Where next day delivery is written, you will receive it the next working day as long as your order is received before 1pm.

If the delivery is a Free Courier drop off service you may be able to select your date of delivery. Give us a call on 0191 238 6006 and we can arrange this for you.

We will require a signature upon receipt of delivery. If this is not possible we recommend that you give an alternative delivery address on your order form. Please note that deliveries can be made as early as 8am and as late as 6pm. We may be able to narrow down your delivery timeslot if you give us a call on the day your delivery is due to be made to save you having to wait in the house all day.

Alternative Delivery Options

For each product the various delivery options and descriptions are listed with prices on the delivery tab on the product page.

If you select Delivery & Position (Ground Floor or via Suitable Lift) or Delivery & Installation (Ground Floor or via Suitable Lift) our installation agent will contact you by telephone to arrange a suitable delivery date.

Please note this delivery service is to the ground floor or anywhere else within your building via a suitable lift. There can be no more than two steps on the delivery route. If more than two steps are required in the delivery process then please complete the quote form.

If you would like to request additional information or track your order please complete the form on this link and a member of our team will get in touch! 

Pricing Promise

If you can find a product anywhere online for cheaper we’ll not only match it,
but give you an additional discount of 2.5% of the reduced price.

Example

•  Esafes sell product for £200. 
•  Competitor sells product for £180.
•  Esafes will match the price of £180. 
•  A further 2.5% discount (£4.50) will be deducted.
•  You pay £175.5. 

Terms and Conditions

1.  The offer only applies on products priced £100 (+ vat) minimum. The price we use is that of the matched price, not our current website selling price.
2.  The discount code can only be used once and is only available on the product that has been price matched.
3.  We must be able to verify the competitor offer via a URL link to the competitor website (web page address). This is the only method of verification we can take.
4.  We reserve the right to exclude certain websites from this promotion if it is found that they are out of date and do not carry current product or pricing details.
5.  The Price Match Plus offer cannot be used in conjunction with other special offers or promotions eSafes may be running at the time of purchase.

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Home Blog Guide To Delivery Options & Potential Pitfalls

Guide To Delivery Options & Potential Pitfalls

This blog takes a closer look at the delivery and installation process that is involved in getting your brand new safe from us to you. It also points out some key areas to be aware of that could affect or delay your delivery.

Firstly we’ll go through the various delivery options that you see on eSafes in the delivery drop down lists and what they mean.

 

Curbside drop off delivery
On most safes this is the default free delivery option. This involves the delivery company parking outside your home or business and leaving the safe outside/on your driveway once some has signed for the product. In some situations they may drop the safe off inside a reception area if you have ordered a small safe but this isn’t guaranteed.

The key factor to take into consideration when choosing curbside delivery is the weight of the safe. For safes under 100kg you should be able to lift it from the curb into your property with one or two people. However if you’re buying a larger safe over 100kg then you will require more help, some equipment like a sack barrow and even specialist lifting devices. If you think this is going to pose a problem then it might be worth paying for the position or installation service.

Delivery & Position (Ground floor/suitable lift)
If you elect to go for this delivery option then our team will bring the safe into your home or office and position it exactly where you require it. This would just leave you needing to bolt the safe to the wall or floor. This is a popular delivery method for fireproof safes and filing cabinets as they don’t require bolting down so there is no need for a full installation process. Please note this cost only applies for ground floor locations or where there is a suitable lift that can take the weight of the safe. In other situations you’ll need to fill out a quote form (see below).

Delivery & Installation (Ground floor/suitable lift)
This delivery option offers the same as the above but by selecting it our team will also ensure the safe is securely bolted in place.
Installing safe
Deliveries via stairs/to upper floors
If you don’t have a lift or one that will take the weight of the safe then we’d require you to fill out a site survey form. This is so we can provide you with an installation quote. The site survey form makes our team are fully aware of key factors e.g. how many stairs, tight corners etc that need to be negotiated during the job. But don’t worry if you think your property might be too tricky to access as our team will always go the extra mile to ensure your safe is where you want it. For example recently we carried out a job in Yorkshire that required removing the window and lifting the safe into the property with our crane.

Potential Pitfalls to be aware of
There are a few key things that you should check when getting a safe delivered. The first one is to ensure your street has enough room to accommodate an 18 ton lorry. Even if you have ordered a smaller safe some delivery companies will still use a larger vehicle so please let us know if you think access will be a problem.

On the same theme if you’re located down a narrow alleyway or at the top of a block of flats check whether a curbside delivery will be suitable. For example if you property can’t be accessed by a lorry then they will leave it as close as they can so please ensure you can then lift the safe from the lorry back to your property. Again if you think access is an issue give us a call as a smaller van can be sourced and it can carry out the curbside drop off delivery closer to your property. Please be aware extra charges may apply in this situation.

Finally if you are in a city or busy town and your street has loading restrictions then please let us know in advance. For example if the delivery lorry arrives during a time in which loading isn’t permitted it could lead to an aborted delivery. This obviously causes you a headache as it means delivery will need to be rescheduled but it can on occasion lead to additional charges to rearrange the delivery. Again the best thing to do in this situation if you are unsure is to give us a call on 0800 783 2328 to discuss it with our team.

Hopefully you have found this article useful and it has explained the delivery process and potential pitfalls. If you have any questions please give us a call or leave a comment below and we’ll come back to you asap.