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Pay on checkout

We accept all major credit and debit cards including Visa, Delta, MasterCard, Maestro, Electron, JCB, American Express and PayPal. We use a secure transaction processing system provided by SagePay or PayPal. You can place your order by credit or debit card, either online or over the telephone. Payment via cheque, BACs or Proforma Invoice can be selected when checking out. Payment will be required prior to your order being dispatched.

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Spread the cost

Spread the cost with PayPal Credit, a simple and flexible credit line that sits alongside your PayPal account. There's no lengthy application to fill out, just answer some quick questions, review and accept the terms and get a decision in seconds. Choose Paypal Credit during checkout.

Pay Securely

We take the issue of security very seriously and have taken every step possible to protect you. Every on-line transaction made is processed using SSL (Secure Socket Layer) encryption via SagePay or PayPal.

This method is industry standard and ensures that information sent from your web browser is scrambled whilst in transit and decoded when it arrives on our server.

In addition to this our servers are protected behind a highly secure firewall and the computer used to handle the card services is in no way accessible from the internet.

For further information please call us on 0800 783 2328. A member of our team will be more than happy to assist and deal with your enquiry.

 

   

Free Delivery
Free Delivery

At eSafes we are very proud to offer free delivery on every product you find on our site. All delivery charges included on this website are for within mainland UK only.

When choosing your delivery please note that the free delivery option can vary from brand to brand. Some manufacturers offer free delivery and installation whereas others offer free curbside pallet drop off delivery. Where next day delivery is written, you will receive it the next working day as long as your order is received before 1pm.

If the delivery is a Free Courier drop off service you may be able to select your date of delivery. Give us a call on 0191 238 6006 and we can arrange this for you.

We will require a signature upon receipt of delivery. If this is not possible we recommend that you give an alternative delivery address on your order form. Please note that deliveries can be made as early as 8am and as late as 6pm. We may be able to narrow down your delivery timeslot if you give us a call on the day your delivery is due to be made to save you having to wait in the house all day.

Alternative Delivery Options

For each product the various delivery options and descriptions are listed with prices on the delivery tab on the product page.

If you select Delivery & Position (Ground Floor or via Suitable Lift) or Delivery & Installation (Ground Floor or via Suitable Lift) our installation agent will contact you by telephone to arrange a suitable delivery date.

Please note this delivery service is to the ground floor or anywhere else within your building via a suitable lift. There can be no more than two steps on the delivery route. If more than two steps are required in the delivery process then please complete the quote form.

If you would like to request additional information or track your order please complete the form on this link and a member of our team will get in touch! 

Pricing Promise

If you can find a product anywhere online for cheaper we’ll not only match it,
but give you an additional discount of 2.5% of the reduced price.

Example

•  Esafes sell product for £200. 
•  Competitor sells product for £180.
•  Esafes will match the price of £180. 
•  A further 2.5% discount (£4.50) will be deducted.
•  You pay £175.5. 

Terms and Conditions

1.  The offer only applies on products priced £100 (+ vat) minimum. The price we use is that of the matched price, not our current website selling price.
2.  The discount code can only be used once and is only available on the product that has been price matched.
3.  We must be able to verify the competitor offer via a URL link to the competitor website (web page address). This is the only method of verification we can take.
4.  We reserve the right to exclude certain websites from this promotion if it is found that they are out of date and do not carry current product or pricing details.
5.  The Price Match Plus offer cannot be used in conjunction with other special offers or promotions eSafes may be running at the time of purchase.

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Home Return Policy

Return Policy



Returns Policy for eSafes.co.uk

At eSafes.co.uk, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not fully satisfied, you may return your item within 30 days of receipt for a refund or exchange, subject to the terms outlined below.

Eligibility for Returns:

1. Items must be returned within 14 days of the delivery date.
2. Products must be unused, in the original packaging, and in a resalable condition.
3. Proof of purchase (order number or receipt) must be included with the return.

Non-Returnable Items:

Certain items are non-returnable, including but not limited to:

- Customised or personalised products
- Products that have been used or damaged

Return Process:

1. To initiate a return, please contact our customer service team at info@esafes.co.uk
2. We will provide you with a return authorisation number and instructions on how to return your item.
3. Pack the item securely, including all original packaging and accessories. Clearly label the return authorisation number on the package.

Refunds:

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process a refund to your original payment method within 25 business days. Please note that all shipping and collection costs are non-refundable.

Exchanges:

If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or refund at no additional cost to you.

Contact Us:

If you have any questions or concerns regarding our returns policy, please feel free to reach out to us at info@esafes.co.uk

Thank you for shopping with eSafes.co.uk!